Action Snapshots

Dear Parents:

It was a pleasure photographing your kids at Encore Showcase Upland 2005. Here are few important notes that will make your ordering easier.

Here is an example of our standard editing (without any additional charge) consists of cropping, color correction, and exposure correction. For other custom editing questions such as custom text, removal of foreground or background… etc., please visit our Frequently Asked Questions section of our website.

Before

After

Reporting Errors and Missing Routines:

We have improved our services this year from before. We have devoted significant resources to organize the photos by routine names. We hope you will find this improved feature to be convenient.

However, there are five people and five computers processing over 20,000 photos and 500+ routines in some events, it is likely we will make mistakes or forget to post some routine. If you discovered any errors, please let us know by email . When inquiry about a specific routine, please be sure it is a group routine or a solo, duo and trio that you have already sign-up. We did not take any photos for solo, duo and trio and no one sign up. Please tell us the following information:

“Event City”
The “Level” of the routine
“Routine # and Name”
A description of type of dance (solo, duo, trio, small group, large group or lyrical) and costumes.

Focus Point for Photos Containing More than One Person:
If more than one person is in the photo, it is possible that not all persons are in sharp focus. This happens when the kids appear in different rows. Please make sure your kid is in focus prior to placing your order. If you are not sure, you are always welcome to send us an email photocard to verify if your kid is in focus.

Cropping for Photos Containing More than One Person:
We will generally crop for the subject in the center of each photo. Please make sure to tell us if your kids appeared in the edge of a specific photo so we can crop accordingly.

Removal of Partial Body Parts:
If an arm or leg of another person appears on the photo, we will do our best to remove them if there is a clear separation between your dancer and the other person. But please note that we are unable to remove the unwanted bodies if there is any overlap of the part of the body from another person.

Digital Files
Yes, we have digital files for solo dancers available for personal usage. Click here to read all about it.

FAQs
For other pertinent questions such as cropping, color correction, exposure adjustment…. etc., please visit our Frequently Asked Questions section of our website.

Sincerely,

Action Snapshots, Inc.

$20 Redemption Coupon

All $20 Redemption Coupons have been sent. If you are expecting one and did not receive any is probably due to a bad email address we have on file. Please send us an email to let us know you did not received one and we will try to send it to you again. Please be sure to send us the following information:

The name of the person that signed up for photos
The “Event City”
The dancer’s name and your contact information including phone #so.

* Please Note * We will generally keep event photos online for at least six months. However, about 30 days after the event, the original images will be archived (deleted off our hard drive and archived on DVD). The price of photos at that time will be a minimum of 30% higher because it will take us time to find and to retrieve images. Please place your order as soon as possible.

Click Here for Encore Showcase Upland 2005

Past Events

Encore Redondo Beach 2004

Encore Long Beach 2003

Encore Nationals-Las Vegas 2004